Privacy Policy
Who we are
The Social Being LLC, doing business as TSB Digital Creative Agency, is a digital creative and marketing agency serving businesses mainly in Central and South Texas. Our address is 1805 Rutherford Ln, Suite 100, Austin, Texas 78754, United States. This policy explains how we handle personal information when you visit https://www.thesocialbeing.com, contact us, book a consultation, or work with us.
What we collect and where it comes from
We collect information you give us directly. Our website form collects your first name, last name, and email address, and a phone number is being added. At events or meetings, you may give us your phone number or email address. When you book a free 30-minute consultation through our online calendar, we collect the details you provide to arrange the meeting, which may take place by Google Meet or in person. If you become a client, we may also receive information needed to communicate about and provide our services, including invoice and payment details handled through payment processors.
When you use our website, basic technical information such as your browser, device, and pages visited may be collected through cookies or similar website tools, depending on the tools enabled on the site.
How we use information
We use personal information to respond to service inquiries, arrange and hold consultations, communicate with clients, provide and administer our services, send invoices and process payments, send requested email and text communications, maintain our records, protect our website and business, and meet legal obligations. We use phone numbers and email addresses to respond to requests and communicate about consultations, inquiries, and client services. We use a phone number for text messages only as described in our SMS Terms and Conditions and when you have agreed to receive them.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business and deliver our services, such as our website host, online calendar and video meeting tools, email and text messaging providers, and payment processors. These providers may use your information only to perform services for us. We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a business transfer such as a merger or sale.
Text messages
If you agree to receive text messages from us, we use your phone number only to send the messages you agreed to receive, as described in our SMS Terms and Conditions. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. You can opt out at any time by replying STOP, and reply HELP for help. Message and data rates may apply.
Cookies and website tools
Our website may use cookies and similar tools to keep the site working, understand how visitors use it, and improve it. You can block or delete cookies through your browser settings, though some parts of the site may not work as intended if you do.
How long we keep information
We keep personal information only as long as needed for the purposes described in this policy, including to provide our services, keep business and tax records, resolve disputes, and meet legal obligations. When we no longer need it, we delete it or keep it in a form that no longer identifies you.
How we protect information
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of storing or sending information online is completely secure, so we cannot guarantee absolute security.
Your choices
You may ask to see, correct, or delete the personal information we hold about you, or ask us to stop sending you marketing emails or text messages. You can unsubscribe from emails using the link in any marketing email, and opt out of texts by replying STOP. To make any other request, contact us using the details below. We may need to confirm your identity before acting on a request.
Children’s privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.
Links to other websites
Our website may link to other websites or services that we do not control. This policy does not apply to them, and we encourage you to read their privacy policies.
Changes to this policy
We may update this policy from time to time. When we do, we will post the updated version on this page and change the date below.
Last updated: [Month Day, Year]
Contact us
If you have questions about this policy or how we handle your information, contact us:
TSB Digital Creative Agency (The Social Being LLC)
1805 Rutherford Ln, Suite 100
Austin, Texas 78754, United States